Enquiries:020 8819 5590
Info@BrownsIT.co.uk

Support

Technology is great when it works but what happens when it stops working or you need to make changes? Our support team can help you with everything from “How to format a document” to problems with your mail server.

Know How

Our support team is has a wide breadth of knowledge of many applications and systems, from Microsoft office and many of the standard Microsoft applications through to Account systems, manufacturing applications, phone systems, printers. Our engineers have years of experience enabling them to quickly identify issues and find solutions.

3rd Party Support

Does your accounts system support line leave you baffled? Why not enlist one of our engineers to deal with your 3rd party support on your behalf, allowing our engineer who understands your requirements to talk directly to an expert in your software, leaving you to get on with the job that you are good at.

Support Tailored to You

We can provide both offsite and onsite support as part of a support contract or on a pay-as-you-go basis. We have clients from just 1 or 2 users up to large multi-site organisations and every customer gets that personal service.

We can also offer consultancy services to advise you on a wide range of your technical requirements. Thinking of upgrading or purchasing new equipment? Then contact us for a free consultation.

Solutions – health check

Always happy to meet with and advise new customers, we can offer free advice on the best solutions for your business, why not contact us today for a free health check

Helpdesk

As well as phoning us, our internet based Help Desk software, allows you to log on with your own personal account information (which we will provide when you become a customer) to log a case ticket, which notifies our engineers immediately of your case and allows you to log in at any time to check on your tickets progress.

In fact, if you are an existing customer you can log in here