Proven work

Case Studies

A selection of engagements across our three service arms. Client names withheld by agreement — outcomes are real.

Software Development · Technology · United Kingdom

External code review for an internally developed application

Challenge

A UK technology business needed independent code review of an internally developed application before a significant new phase of development. They required a senior reviewer with no stake in the outcome.

Solution

Structured code review covering architecture, security, performance, and maintainability. Delivered as a written report with prioritised recommendations and a follow-up review session with the internal team.

✓Independent assessment delivered on time✓Security and performance issues identified before production✓Internal team equipped with actionable improvement roadmap✓Ongoing advisory relationship established
Data Consultancy · Professional Services · United Kingdom

ETL stabilisation and reporting rescue for a UK SME

Challenge

A UK professional services business was starting every day with unreliable data due to a failing overnight SSIS pipeline. Board reporting was built on manual Excel exports, causing month-end delays and distrust in the numbers.

Solution

Audited the SSIS packages, identified root causes, and rebuilt the ETL pipeline with proper logging and retry logic. Migrated the finance board pack from Excel to an automated Power BI report with daily refresh.

✓ETL failures eliminated — pipeline runs reliably overnight✓Month-end close reduced significantly✓Board reports trusted by finance and leadership✓No manual Excel consolidation required
Managed IT · Legal · United States

Ongoing managed IT for a US professional services firm

Challenge

A US-based law firm needed reliable, proactive IT support covering helpdesk, infrastructure, security monitoring, and third-party supplier management — without the overhead of an internal IT team.

Solution

Full-spectrum managed IT support under a monthly contract. BrownsIT handles helpdesk response, infrastructure monitoring, security patching, and acts as a single point of contact for all third-party suppliers.

✓Consistent helpdesk SLA met month on month✓Security posture improved and documented✓Third-party suppliers managed proactively✓Zero critical incidents since onboarding

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Every service arm begins with a fixed-price diagnostic. Low risk, clear outcome, no open-ended commitment.